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In my years of doing therapy I’ve come to see that acknowledgement is one of the easiest ways to calm an anxious heart. Acknowledging another person’s feelings can also help you make early connections as well as build and rebuild relationships. It’s about stopping and letting the other person know you’re with them. You can say something like, I’m sorry you feel …

She taught me my first professional lesson about the power of discussing the emotional events in our lives. I was in my first year of training as a therapist and she was in her early 70‘s, articulate and pretty with short-cropped salt and pepper hair. “My children want me to see a therapist about my grief,” she said, “but I wanted …